Is there any kind of guarantee on your work?
- For computer repair our guarantee is pretty simple: If we can’t fix it, you don’t pay.
- However, this excludes circumstances in which new hardware is required.
- If the client chooses not to replace the necessary hardware, a diagnostic fee of $25 will be applied and the computer will be returned to the owner.
I’m dropping off my computer for repair, what do I need to include?
- If it is a desktop, just bring the tower and the software that came with the purchase of your computer (if possible).
- If it is a laptop, bring the AC adapter that accompanies it.
- Things NOT to bring: keyboard, mouse, monitor, desktop power cords.
- Also, if you require additional software to be installed, include CDs and their serial keys.
Do you take Credit Cards?
- Yes.
- Our website is linked to a PayPal merchant account where you can make a safe and convenient payment with your credit or debit card.
- **No PayPal account or setup is required.
How long should I expect to wait to get my computer back?
- A time range will be specified upon retrieval of computer…
- *Some special cases may require more time than others.
- Typically, unless parts need to be ordered or specified otherwise, most jobs are completed within the next 48 hours.